Repair Help

We’re Here To Help

Have a question about parts selection or need help repairing your washer, press, steamer, or boiler, please ask it using the form on this page. You can also chat now with a Unity expert or call 1-800-484-3013.

Our Home
11178 Route 220
Dushore, PA 18614

Mailing Address
P.O. Box 267
Dushore, PA 18614

General Inquiries


Customer Support
Monday – Friday
9am – 7pm eastern

Questions? Ask Away

Are your parts Genuine?
Yes, our parts come directly from the Hoffman/Unity factory in Dushore Pennsylvania
What if I don’t know what part I need?

Just start a chat with us, we have technicians standing by to help

How do I know if my product is still under warranty?

Just start a chat with us, we will be able to look up your purchase records.

What is your location?

We are in Dushore Pennsylvania at our factory

How do I buy from you?

Buying from us is easy. Just visit and shop for your commercial part. On our website you can purchase your new part just like you would purchase anything online. 

What are your prices?

Visit to see our pricing. Just start a chat to learn about our special dealer pricing.

How can we get installation and services?

If you need a repair person to help with your product just start a chat or call us at 1-800-484-3013 and we will help.

What is your contact information/website?

We have several ways to contact unity. Call or text at 1-800-484-3013.  Email Chat on